At BikeyGo, we are committed to maintaining accurate product availability information and providing our customers with a reliable shopping experience.
This Inventory Policy explains how we manage stock levels, backorders, and product availability on https://bikeygo.com.

1. Product Availability

We make every effort to ensure that all products listed on our website are accurately stocked and available for purchase.
However, product availability is subject to change due to:

  • High demand or limited stock
  • Supplier delays
  • Unexpected inventory discrepancies

If an item becomes unavailable after you place an order, we will notify you promptly.

2. Out-of-Stock Items

If an item you ordered is out of stock, we will:

  • Notify you by email within 1–2 business days
  • Offer you one of the following options:
    • Wait for restocking (if the item will become available soon)
    • Choose an alternative product
    • Receive a full refund

We aim to restock popular items as quickly as possible.

3. Backorders

In some cases, backorders may be allowed for selected products.
When you place a backorder:

  • You will be informed of the estimated restock or shipping time.
  • Your payment will be processed at checkout to reserve your order.
  • You may cancel your backorder at any time before shipment for a full refund.

4. Inventory Accuracy

Our inventory is updated automatically through our WooCommerce system to reflect real-time stock levels.
Despite our best efforts, occasional discrepancies may occur due to system errors or simultaneous orders.
If this happens, we will contact you immediately with available solutions.

5. Pre-Order Items

From time to time, we may offer pre-order products before they are officially released or restocked.

  • The estimated shipping date will be clearly stated on the product page.
  • Payment will be processed at checkout to secure your item.
  • You may cancel your pre-order anytime before the shipping date for a full refund.

6. Inventory Updates and Notifications

To stay informed about restocks, new arrivals, and back-in-stock alerts, customers can subscribe to our newsletter or enable stock notifications (when available).

7. Contact Us

If you have any questions about product availability, stock status, or order delays, please contact our support team:

📧 Contact@bikeygo.com
📞 +1 (779) 675-0572
🏠 1113 N Kings Hwy, Nash, TX 75569, United States
🌐 https://bikeygo.com
📩 Contact Us Page