Welcome to BikeyGo (“we,” “our,” or “us”).
Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from https://bikeygo.com.

1. Information We Collect

When you visit our website, we may collect the following types of information:

a. Personal Information

When you place an order or contact us, we collect personal details such as:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely through third-party providers)

b. Non-Personal Information

We may also collect non-identifiable data automatically, such as:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on the site

This information helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order confirmations, updates, and shipping notifications
  • Communicate with you regarding your inquiries or support requests
  • Improve our website, products, and customer service
  • Prevent fraudulent transactions and maintain security
  • Comply with applicable legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties.
However, we may share data with trusted partners who help us operate our store, such as:

  • Payment processors (e.g., PayPal, Stripe)
  • Shipping carriers (e.g., USPS, UPS, FedEx)
  • Analytics services (e.g., Google Analytics)
  • Advertising platforms (e.g., Google Ads, Facebook Ads)

These partners are obligated to keep your data secure and use it only for the purpose of providing services to us.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Enhance shopping experience
  • Analyze site traffic
  • Deliver personalized ads through platforms like Google and Facebook

You can manage or disable cookies in your browser settings.
Please note that disabling cookies may affect some website functions.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, misuse, or disclosure.
Your payment details are encrypted and processed securely through PCI-compliant payment gateways.
We do not store your full credit card information on our servers.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data
  • Object to or restrict data processing
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax and accounting records).

8. Third-Party Links

Our website may contain links to third-party websites (such as social media or tracking pages).
We are not responsible for the privacy practices or content of these external websites. Please review their privacy policies before sharing any personal data.

9. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated “Last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Contact@BikeyGo.com
📞 +1 (214) 249-6376
🏠 415 E St Elmo Rd Bldg 2, Austin, TX 78745, United States
🌐 https://bikeygo.com
📩 Contact Us Page